Wajenzi Pro β€” Support

Construction Project Management System

πŸ“ž Contact Us

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Email Support support@wajenziprosystem.co.tz
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Website wajenziprosystem.co.tz
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Response Time Within 24 hours (Mon–Fri)

πŸ›  How to Get Support

  1. Email us at support@wajenziprosystem.co.tz with a description of your issue.
  2. Include your account email, device model, and app version (found in Settings β†’ About).
  3. Attach a screenshot if possible β€” it helps us resolve issues faster.
  4. Our team will respond within 24 business hours.

❓ Frequently Asked Questions

How do I create an account?

Download the Wajenzi Pro app and tap Register. Fill in your company details, name, and email. Your organization administrator may also send you an invitation link to join an existing workspace.

I forgot my password. How do I reset it?

On the login screen, tap Forgot Password and enter your registered email. You will receive a password reset link within a few minutes. Check your spam folder if you don't see it.

The app is not loading or showing an error.

Try the following: (1) Check your internet connection. (2) Close and reopen the app. (3) If the issue persists, uninstall and reinstall the app. If you still experience problems, email us with your device model and error message.

How do I add team members to my project?

Go to Project Settings β†’ Team Members and tap the + button. Enter the user's email address. They will receive an invitation to join the project.

Can I use Wajenzi Pro on multiple devices?

Yes. You can log in to your account on any iOS or Android device. Your data is synced in real time across all devices.

How do I delete my account?

To request account deletion, email support@wajenziprosystem.co.tz with the subject Account Deletion Request and include your registered email address. We will process the request within 7 business days.